In progress - Maintenance on the Seattle data center has started. Network traffic has been diverted to an alternate regional data center.
Jan 20, 09:01 UTC
Scheduled - Maintenance on the Seattle data center will be performed on Sunday, January 20th, 2019 at 09:00 UTC. We expect to complete the maintenance by Sunday, January 20th, 2019 at 15:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
In progress - We are in the process of activating Istanbul POP
Jan 20, 09:00 UTC
Scheduled - Imperva is adding a new POP to its Incapsula network. We will start diverting traffic to it next week.
Istanbul DC will be fully operational by Sunday, January 20th.
Incapsula support - ticketing and phone systems   ? Operational
Incapsula server API   Operational
Incapsula Management Console   ? Operational
North America Under Maintenance
Atlanta, GA   Operational
Dallas, TX   Operational
Ashburn, VA   Operational
Los Angeles, CA   Operational
Miami, FL   Operational
Newark, NJ   Operational
Chicago, IL   Operational
Seattle, WA   Under Maintenance
San Jose, CA   Operational
Toronto, Canada   Operational
Vancouver, Canada   Operational
Mexico City, Mexico   Operational
EMEA ? Under Maintenance
Amsterdam, The Netherlands   Operational
Paris, France   Operational
Frankfurt, Germany   Operational
London, United Kingdom   Operational
Tel-Aviv, Israel   Operational
Stockholm, Sweden   Operational
Zurich, Switzerland   Operational
Madrid, Spain   Operational
Warsaw, Poland   Operational
Milan, Italy   Operational
Moscow, Russia   Operational
Dubai, United Arab Emirates   Operational
Johannesburg, South Africa   Operational
Vienna, Austria   Operational
Copenhagen, Denmark   Operational
Istanbul, Turkey   Under Maintenance
APAC Operational
Hong Kong   Operational
Singapore   Operational
Tokyo, Japan   Operational
Osaka, Japan   Operational
Taipei, Taiwan   Operational
Mumbai, India   Operational
New Delhi, India   Operational
Melbourne, Australia   Operational
Sydney, Australia   Operational
Auckland, New Zealand   Operational
Seoul, South Korea   Operational
Bangkok, Thailand   Operational
Kuala Lumpur, Malaysia   Operational
Jakarta, Indonesia   Operational
South America Operational
São Paulo, Brazil   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on the Mexico data center will be performed on Sunday, January 20th, 2019 at 16:00 UTC. We expect to complete the maintenance by Sunday, January 20th, 2019 at 22:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Posted on Jan 3, 19:32 UTC
Incapsula's upstream provider will be conducting maintenance on Incapsula's data center in Dubai on Monday, January 20, 2019 at 20:00 UTC. During this time, traffic will be rerouted to the closest data center, with no expected interruption of service. Maintenance is expected to be completed by Tuesday, January 21th, 2019 at 03:00 UTC.
Posted on Jan 15, 12:07 UTC
Update - Incapsula's upstream provider will be conducting maintenance on Incapsula's data center in Dubai on Monday, January 21st, 2019 at 20:00 UTC. During this time, traffic will be rerouted to the closest data center, with no expected interruption of service. Maintenance is expected to be completed by Tuesday, January 22nd, 2019 at 03:00 UTC.
Jan 15, 12:04 UTC
Scheduled - Incapsula's upstream provider will be conducting maintenance on Incapsula's data center in Dubai on Monday, January 21st, 2018 at 20:00 UTC. During this time, traffic will be rerouted to the closest data center, with no expected interruption of service. Maintenance is expected to be completed by Tuesday, January 22nd, 2018 at 03:00 UTC.
Jan 11, 11:24 UTC
Maintenance on the Stockholm data center will be performed on Wednesday, January 30th, 2019 at 21:00 UTC. We expect to complete the maintenance by Thursday, January 31th, 2019 at 05:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Posted on Jan 17, 12:56 UTC
Maintenance on the Los Angeles data center will be performed on Sunday, February 3rd, 2019 at 08:00 UTC. We expect to complete the maintenance by Sunday, February 3rd, 2019 at 18:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Posted on Jan 17, 20:17 UTC
Incapsula's upstream provider will be conducting maintenance on Incapsula's data center in New Delhi on Saturday, February 9th, 2018 at 20:30 UTC. During this time, traffic will be rerouted to the closest data center, with no expected interruption of service. Maintenance is expected to be completed by Sunday, February 10th, 2018 at 01:30 UTC
Posted on Jan 9, 09:34 UTC
Incapsula's upstream provider will be conducting maintenance on Incapsula's data center in New Delhi on Sunday, February 10th, 2018 at 20:30 UTC. During this time, traffic will be rerouted to the closest data center, with no expected interruption of service. Maintenance is expected to be completed by Monday, February 11th, 2018 at 01:30 UTC.
Posted on Jan 9, 09:39 UTC
Past Incidents
Jan 19, 2019
Completed - Maintenance on the Dubai data center has been completed.
Jan 19, 03:56 UTC
In progress - Maintenance on the Dubai data center has started. Network traffic has been diverted to an alternate regional data center.
Jan 18, 21:02 UTC
Update - Incapsula's upstream provider will be conducting maintenance on Incapsula's data center in Dubai on Monday, January 18, 2019 at 21:00 UTC. During this time, traffic will be rerouted to the closest data center, with no expected interruption of service. Maintenance is expected to be completed by Tuesday, January 19th, 2019 at 04:00 UTC.
Jan 15, 12:06 UTC
Scheduled - Incapsula's upstream provider will be conducting maintenance on Incapsula's data center in Dubai on Monday, January 18, 2019 at 09:00 UTC. During this time, traffic will be rerouted to the closest data center, with no expected interruption of service. Maintenance is expected to be completed by Tuesday, January 19th, 2019 at 16:00 UTC.
Jan 15, 12:05 UTC
Jan 17, 2019

No incidents reported.

Jan 16, 2019
Completed - Maintenance on the Stockholm data center has been canceled.
Jan 16, 12:46 UTC
Scheduled - Maintenance on the Stockholm data center will be performed on Wednesday, January 16th, 2019 at 17:00 UTC. We expect to complete the maintenance by Wednesday, January 16th, 2019 at 23:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Jan 3, 19:07 UTC
Jan 15, 2019

No incidents reported.

Jan 14, 2019
Resolved - The connectivity issue has been resolved. Service level in the Johannesburg data center is returning to normal.
Jan 14, 11:23 UTC
Monitoring - The service has been restored and functionality is being monitored.
Jan 14, 10:49 UTC
Update - We have identified intermittent connectivity issues in the Johannesburg data center. Our Network Engineers are working on the solution. Network traffic has been diverted to an alternate regional data center.
Jan 14, 09:29 UTC
Identified - We have identified intermittent connectivity issues in the Johannesburg data center.
Jan 14, 05:45 UTC
Investigating - We are investigating possible intermittent connectivity issues in the Stockholm data center.
Jan 14, 05:24 UTC
Jan 13, 2019
Completed - The Jakarta DC deployment has been completed.
Jan 13, 17:55 UTC
In progress - We are in the process of activating Jakarta PoP.
Jan 13, 10:59 UTC
Scheduled - Imperva is adding a new POP to its Incapsula network. We will start diverting traffic to it next week.
Jakarta DC will be fully operational by Sunday, January 13th.
Jan 6, 14:06 UTC
Completed - Maintenance on the San Jose data center has been completed.
Jan 13, 17:16 UTC
Update - Maintenance on the San Jose data center has been extended to Sunday, January 13th at 17:30 UTC.
Jan 13, 16:49 UTC
Update - Maintenance on the San Jose data center has been extended to Sunday, January 13th at 17:00 UTC.
Jan 13, 15:18 UTC
In progress - Maintenance on the San Jose data center has started. Network traffic has been diverted to an alternate regional data center.
Jan 13, 12:00 UTC
Scheduled - Maintenance on the San Jose data center will be performed on Sunday, January 13th, 2019 at 12:00 UTC. We expect to complete the maintenance by Sunday, January 13th, 2019 at 16:00 UTC.
Nov 14, 05:30 UTC
Completed - The Kuala Lumpur DC deployment has been completed.
Jan 13, 13:08 UTC
Update - The Kuala Lumpur DC deployment is still in progress.
Jan 13, 11:07 UTC
In progress - We are in the process of activating Kuala Lumpur PoP
Jan 13, 09:00 UTC
Scheduled - Imperva is adding a new POP to its Incapsula network. We will start diverting traffic to it next week.
Kuala Lumpur DC will be fully operational by Sunday, January 13th.
Jan 6, 14:05 UTC
Completed - Maintenance on the Melbourne data center has been completed.
Jan 13, 08:22 UTC
In progress - Maintenance on the Melbourne data center has started. Network traffic has been diverted to an alternate regional data center.
Jan 13, 06:00 UTC
Scheduled - Maintenance on the Melbourne data center will be performed on Sunday, January 13th, 2019 at 06:00 UTC.We expect to complete the maintenance by Sunday, January 13th, 2019 at 11:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Jan 3, 19:02 UTC
Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Resolved - The connectivity issue has been resolved. Service level in the Hong Kong data center is returning to normal.
Jan 10, 10:39 UTC
Monitoring - Service level in the Hong Kong  data center is returning to normal.
Jan 10, 10:11 UTC
Identified - We have identified intermittent connectivity issues in the Hong Kong data center.
Jan 10, 10:03 UTC
Completed - Maintenance on the Mumbai data center has been completed.
Jan 10, 08:08 UTC
In progress - Maintenance on the Mumbai data center has started. Network traffic has been diverted to an alternate data center.
Jan 10, 03:30 UTC
Scheduled - Maintenance on the Mumbai data center will be performed on Thursday, January 10th, 2019 at 3:30 UTC. We expect to complete the maintenance by Thursday, January 10th, 2019 at 9:30 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Nov 20, 21:22 UTC
Jan 9, 2019
Completed - Maintenance on the Tel Aviv data center has been completed.
Jan 9, 19:54 UTC
In progress - Maintenance on the Tel-Aviv data center has started. Network traffic has been diverted to an alternate regional data center.
Jan 9, 17:01 UTC
Scheduled - Maintenance on the Tel-Aviv data center will be performed on Wednesday, January 9th, 2019 at 17:00 UTC. We expect to complete the maintenance by Wednesday, January 9th 2019 at 23:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Jan 3, 18:53 UTC
Jan 8, 2019

No incidents reported.

Jan 7, 2019
Completed - Maintenance on the Toronto data center has been completed.
Jan 7, 23:12 UTC
In progress - Maintenance on the Toronto data center has started. Network traffic has been diverted to an alternate regional data center.
Jan 7, 12:00 UTC
Scheduled - Maintenance on the Toronto data center will be performed on Monday, January 07th, 2019 at 12:00 UTC. We expect to complete the maintenance by Tuesday, January 08th, 2019 at 12:00 UTC.
Nov 7, 10:35 UTC
Jan 6, 2019
Completed - Maintenance on the Singapore data center has been completed.
Jan 6, 18:00 UTC
In progress - Maintenance on the Singapore data center has started. Network traffic has been diverted to an alternate regional data center.
Jan 6, 13:02 UTC
Scheduled - Maintenance on the Singapore data center will be performed on Sunday, January 6th, 2018 at 13:00 UTC. We expect to complete the maintenance by Sunday, January 6th, 2018 at 18:00 UTC.
During this time, traffic will be rerouted to the closest data center, with no expected interruption of service.
Infrastructure Protection customers should route traffic to the secondary data center.
Dec 16, 14:10 UTC
Completed - Maintenance on the Dallas data center has been completed.
Jan 6, 13:42 UTC
Update - Maintenance on the Dallas data center has been extended to 14:00 UTC .
Jan 6, 12:40 UTC
In progress - Maintenance on the Dallas data center has started. Network traffic has been diverted to an alternate regional data center.
Jan 6, 08:00 UTC
Update - Maintenance on the Dallas data center will be performed on Sunday, January 06th, 2019 at 8:00 UTC. We expect to complete the maintenance by Sunday, January 06th, 2019 at 13:00 UTC.
Jan 6, 07:56 UTC
Update - Maintenance on the Dallas data center will be performed on Sunday, January 06th, 2019 at 8:00 UTC. We expect to complete the maintenance by Sunday, January 06th, 2019 at 13:00 UTC.
Jan 6, 06:57 UTC
Update - Maintenance on the Dallas data center will be performed on Sunday, January 06th, 2019 at 7:00 UTC. We expect to complete the maintenance by Sunday, January 06th, 2019 at 12:00 UTC.
Nov 7, 12:26 UTC
Scheduled - Maintenance on the Dallas data center will be perfomed on Tuesday, December 04th, 2018 at 07:00 UTC. We expect to complete the maintenance by Tuesday, December 04th, 2018 at 12:00 UTC.
Nov 6, 23:17 UTC