All Systems Operational
Incapsula support - ticketing and phone systems   ? Operational
Incapsula server API   Operational
Incapsula Management Console   ? Operational
North America Operational
Atlanta, GA   Operational
Dallas, TX   Operational
Ashburn, VA   Operational
Los Angeles, CA   Operational
Miami, FL   Operational
Newark, NJ   Operational
Chicago, IL   Operational
Seattle, WA   Operational
San Jose, CA   Operational
Toronto, Canada   Operational
Vancouver, Canada   Operational
EMEA ? Operational
Amsterdam, The Netherlands   Operational
Paris, France   Operational
Frankfurt, Germany   Operational
London, United Kingdom   Operational
Tel-Aviv, Israel   Operational
Stockholm, Sweden   Operational
Zurich, Switzerland   Operational
Madrid, Spain   Operational
Warsaw, Poland   Operational
Milan, Italy   Operational
Moscow, Russia   Operational
Dubai, United Arab Emirates   Operational
Johannesburg, South Africa   Operational
APAC Operational
Hong Kong   Operational
Singapore   Operational
Tokyo, Japan   Operational
Osaka, Japan   Operational
Taipei, Taiwan   Operational
Mumbai, India   Operational
New Delhi, India   Operational
Melbourne, Australia   Operational
Sydney, Australia   Operational
Auckland, New Zealand   Operational
Seoul, South Korea   Operational
Bangkok, Thailand   Operational
South America Operational
São Paulo, Brazil   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Maintenance on the Incapsula Management Console will be performed on January 21st, 2018 starting at 5:00 UTC.
We expect to complete the maintenance by January 21st at 14:00 UTC. During this time, the management console web application and API will be intermittently unavailable.
Jan 7, 13:13 UTC
Scheduled - Maintenance on the Incapsula Management Console will be performed on January 22nd, 2018 starting at 5:00 UTC.
We expect to complete the maintenance by January 22nd at 14:00 UTC. During this time, the management console web application and API will be intermittently unavailable.
Dec 28, 13:21 UTC
Maintenance on the Stockholm data center will be performed on Sunday, January 21, 2018, at 09:00 UTC.
We expect to complete the maintenance by Sunday, January 21, 2018, at 12:00 UTC.
Posted on Dec 20, 19:15 UTC
Maintenance on the Dubai data center will be performed on Tuesday, January 23, 2018, at 21:00 UTC.
We expect to complete the maintenance by Wednesday, January 24, 2018, at 05:00 UTC.
Posted on Jan 13, 05:29 UTC
Maintenance on the Taipei data center will be performed on Monday, January 29, 2018, at 18:00 UTC. We expect to complete the maintenance by Monday, January 29, 2018, at 22:00 UTC.
Posted on Jan 3, 08:30 UTC
Maintenance on the Hong Kong data center will be performed from February 13th till February 20th daily between 01:00 UTC - 14:00 UTC.
Impact on Infrastructure Protection Customers Is expected during February 14th 1:00 UTC – 14:00 UTC, traffic should not be advertised during that time-frame. No impact is expected on other Incapsula services.
Posted on Jan 16, 12:20 UTC
Maintenance on the Auckland data center will be performed on Sunday, February 18th, 2018 at 09:00 UTC. We expect to complete the maintenance by Sunday, February 18th, 2018 at 14:00 UTC.
Posted on Jan 15, 14:49 UTC
Past Incidents
Jan 18, 2018
Completed - Maintenance on the Dubai data center was completed. Network traffic has been restored.
Jan 18, 03:00 UTC
In progress - Maintenance on the Dubai data center has started. Network traffic has been diverted to an alternate regional data center.
We expect the Dubai data center will be available by Thursday, January 18th, 2018 at 03:00 UTC.
Jan 17, 22:00 UTC
Scheduled - Maintenance on the Dubai data center will be performed on Wednesday, January 17, 2018 at 22:00 UTC. We expect to complete the maintenance by Thursday, January 18, 2018 at 03:00 UTC.
Jan 17, 15:12 UTC
Jan 16, 2018
Completed - The New Johannesburg DC deployment has been completed.
Jan 16, 16:38 UTC
In progress - Incapsula added a new POP to its network. The Johannesburg DC will be fully operational and in service today, Tuesday, January 16th
Jan 16, 08:06 UTC
Scheduled - Incapsula added a new POP to its network. We will start diverting traffic to it in the next few days. Johannesburg DC will be fully operational by Tuesday, January 16th.
Jan 11, 19:36 UTC
Jan 15, 2018

No incidents reported.

Jan 14, 2018
Completed - Maintenance on the Miami data center was completed. Network traffic has been restored.
Jan 14, 10:47 UTC
In progress - Maintenance on the Miami data center has started. Network traffic has been diverted to an alternate regional data center.
We expect the Miami data center will be available by Sunday, January 14th, 2018 at 11:00 UTC.
Jan 14, 09:00 UTC
Scheduled - Maintenance on the Miami data center will be performed on Saturday, January 14, 2018, at 09:00 UTC.
We expect to complete the maintenance by Sunday, January 14, 2018, at 11:00 UTC.
No impact is expected.
Jan 7, 11:56 UTC
Completed - Maintenance on the Dubai data center was completed. Network traffic has been restored.
Jan 14, 01:15 UTC
Update - Maintenance on the Dubai data center has been extended to 01:15 UTC.
Jan 14, 00:54 UTC
In progress - Maintenance on the Dubai data center has started. Network traffic has been diverted to an alternate regional data center.
We expect the Dubai data center will be available by Sunday, January 14th, 2018 at 01:00 UTC
Jan 13, 11:00 UTC
Scheduled - Maintenance on the Dubai data center will be performed on Saturday, January 13, 2018, at 11:00 UTC.
We expect to complete the maintenance by Sunday, January 14, 2018, at 01:00 UTC.
Jan 4, 14:39 UTC
Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018

No incidents reported.

Jan 4, 2018

No incidents reported.