Identified - We have identified a functionality issue with the Incapsula Management Console. Some clients may be unable to download weekly reports. All other Incapsula systems are operating normally. Incapsula engineering team is working on a solution.
Apr 24, 13:45 UTC

About This Site

Incapsula (www.incapsula.com) provides complete application delivery solutions: DDoS protection, global CDN, website security and load balancing. On this page, you will find Incapsula system status—including Incapsula Management Console, API and all Incapsula data centers.

Incapsula subscribers may receive status notification updates via email and SMS by contacting the Incapsula support team. To subscribe to notifications send an email request to support@incapsula.com. Receive SMS notifications by adding your phone number with country to your subscription request. You will receive a confirmation via email from our support team that will also include instructions on how to customize your notifications. For more information, please visit the Incapsula Blog.

Please contact Incapsula Global Support for any inquiries you have regarding the information on this page.

Incapsula Management Console and API Operational
Incapsula Management Console ? Operational
Incapsula server API Operational
North America Operational
Atlanta, GA ? Operational
Dallas, TX ? Operational
Ashburn, VA ? Operational
Los Angeles, CA ? Operational
Miami, FL ? Operational
New Jersey, NJ ? Operational
Chicago, IL ? Operational
Seattle, WA ? Operational
San Jose, CA ? Operational
Toronto, Canada ? Operational
Europe Operational
Amsterdam, The Netherlands ? Operational
Paris, France ? Operational
Frankfurt, Germany ? Operational
London, United Kingdom ? Operational
Tel-Aviv, Israel ? Operational
Stockholm, Sweden ? Operational
Zurich, Switzerland ? Operational
Madrid, Spain ? Operational
Warsaw, Poland ? Operational
Milan, Italy Operational
Moscow, Russia Operational
APAC Operational
Auckland, New Zealand ? Operational
Hong Kong ? Operational
Singapore ? Operational
Sydney, Australia ? Operational
Tokyo, Japan ? Operational
Melbourne, Australia Operational
Osaka, Japan Operational
South America Operational
São Paulo, Brazil ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
New Incapsula IP Ranges May 1, 12:00-14:00 UTC
Incapsula service has added new IP address ranges to our network. If you have restricted access to receive traffic only from Incapsula IP ranges, you must add the following IP ranges to your firewall settings. If you will not change your firewall settings, legitimate traffic to your website may be restricted starting May 1st, 2017.

45.60.0.0/16
45.223.0.0/16
Posted on Mar 22, 12:04 UTC
Maintenance on the Dallas data center will be performed on Sunday, May 21, 2017 at 07:00AM UTC. We expect to complete the maintenance by Sunday, May 21, 2017 at 11:00AM UTC.
Posted on Apr 19, 14:13 UTC
Past Incidents
Apr 28, 2017

No incidents reported today.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017
Completed - Maintenance on the Stockholm data center was completed. Network traffic has been restored.
Apr 15, 15:10 UTC
In progress - Maintenance on the  Stockholm  data center has started. Network traffic has been diverted to an alternate regional data center. We expect the Stockholm  data center will be available by Sunday, April 16, 2017 at 07:00 UTC
Apr 14, 07:00 UTC
Scheduled - Maintenance on the  Stockholm data center will be performed on Friday, April 14, 2017 at 7:00 UTC. We expect to complete the maintenance by Sunday, April 16, 2017 at 07:00 UTC.
Mar 31, 21:47 UTC
Apr 14, 2017
Resolved - Service has been returned to normal.
Apr 14, 09:57 UTC
Identified - We have identified technical issues with two-factor authentication. Clients from the US region may be unable to use Login Protect two-factor authentication. The issues may only impact some Login Protect clients who are using SMS authentication.
Apr 12, 20:52 UTC
Investigating - We are investigating possible technical issues with two-factor authentication: The issues may only impact some Login Protect clients who are using SMS authentication.
Apr 12, 17:40 UTC
Completed - Maintenance on the Warsaw data center was completed. Network traffic has been restored.
Apr 14, 06:51 UTC
In progress - Maintenance on the Warsaw data center has started. Network traffic has been diverted to an alternate regional data center. We expect the Warsaw data center will be available by April 14, 2017, at 07:00 UTC.
Apr 12, 07:00 UTC
Scheduled - Maintenance on the Warsaw data center will be performed on Wednesday, April 12, 2017 at 7:00 UTC. We expect to complete the maintenance by Friday, April 14, 2017 at 07:00 UTC.
Mar 31, 21:37 UTC