All Systems Operational
Incapsula support - ticketing and phone systems   ? Operational
Incapsula server API   Operational
Incapsula Management Console   ? Operational
North America Operational
Atlanta, GA   Operational
Dallas, TX   Operational
Ashburn, VA   Operational
Los Angeles, CA   Operational
Miami, FL   Operational
Newark, NJ   Operational
Chicago, IL   Operational
Seattle, WA   Operational
San Jose, CA   Operational
Toronto, Canada   Operational
Vancouver, Canada   Operational
Mexico City, Mexico   Operational
EMEA ? Operational
Amsterdam, The Netherlands   Operational
Paris, France   Operational
Frankfurt, Germany   Operational
London, United Kingdom   Operational
Tel-Aviv, Israel   Operational
Stockholm, Sweden   Operational
Zurich, Switzerland   Operational
Madrid, Spain   Operational
Warsaw, Poland   Operational
Milan, Italy   Operational
Moscow, Russia   Operational
Dubai, United Arab Emirates   Operational
Johannesburg, South Africa   Operational
Vienna, Austria   Operational
Copenhagen, Denmark   Operational
APAC Operational
Hong Kong   Operational
Singapore   Operational
Tokyo, Japan   Operational
Osaka, Japan   Operational
Taipei, Taiwan   Operational
Mumbai, India   Operational
New Delhi, India   Operational
Melbourne, Australia   Operational
Sydney, Australia   Operational
Auckland, New Zealand   Operational
Seoul, South Korea   Operational
Bangkok, Thailand   Operational
South America Operational
São Paulo, Brazil   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on the Chicago data center will be performed on Sunday, November 18th, 2018 at 5:00 UTC. We expect to complete the maintenance by Sunday, November 18th, 2018 at 13:00 UTC.
Posted on Oct 25, 08:22 UTC
Maintenance on the Los Angeles data center will be performed on Sunday, November 18th, 2018 at 13:00 UTC. We expect to complete the maintenance by Sunday, November 18th, 2018 at 14:00 UTC.
Posted on Nov 16, 09:15 UTC
Update - Maintenance on the Dubai data center will be performed on Sunday, November 18th, 2018 at 13:00 UTC. We expect to complete the maintenance by Sunday, November 18th, 2018 at 16:00 UTC.
Nov 1, 12:58 UTC
Scheduled - Maintenance on the Dubai data center will be perfomed on Sunday, November 11th, 2018 at 06:00 UTC. We expect to complete the maintenance by Sunday, November 11th, 2018 at 9:30 UTC.
Oct 24, 09:15 UTC
Maintenance on the Mumbai data center will be performed on Tuesday, November 20th, 2018 at 17:00 UTC.
We expect to complete the maintenance by Tuesday, November 20th, 2018 at 23:00 UTC.
Posted on Oct 24, 16:38 UTC
Update - Maintenance on the Taipei data center will be performed on Wednesday, November 21st, 2018 at 13:00 UTC. We expect to complete the maintenance by Wednesday, November 21st, 2018 at 16:00 UTC.
Nov 7, 12:28 UTC
Scheduled - Maintenance on the Taipei data center will be perfomed on Wednesday, November 21th, 2018 at 18:00 UTC. We expect to complete the maintenance by Wednesday, November 21th, 2018 at 21:00 UTC.
Nov 1, 13:36 UTC
Maintenance on the Singapore data center will be performed on Sunday, December 02th, 2018 at 07:00 UTC. We expect to complete the maintenance by Sunday, December 02th, 2018 at 12:00 UTC.
Posted on Nov 6, 23:16 UTC
Maintenance on the Sao Paulo data center will be perfomed on Wednesday, December 05th, 2018 at 07:00 UTC. We expect to complete the maintenance by Wednesday, December 05th, 2018 at 12:00 UTC.
Posted on Nov 6, 23:18 UTC
Maintenance on the Tokyo data center will be performed on Sunday, December 09th, 2018 at 07:00 UTC. We expect to complete the maintenance by Sunday, December 09th, 2018 at 12:00 UTC.
Posted on Nov 6, 23:18 UTC
Maintenance on the Miami data center will be performed on Tuesday, December 11th, 2018 at 07:00 UTC. We expect to complete the maintenance by Tuesday, December 11th, 2018 at 12:00 UTC.
Posted on Nov 6, 23:19 UTC
Update - Maintenance on the Dallas data center will be performed on Sunday, January 06th, 2019 at 7:00 UTC. We expect to complete the maintenance by Sunday, January 06th, 2019 at 12:00 UTC.
Nov 7, 12:26 UTC
Scheduled - Maintenance on the Dallas data center will be perfomed on Tuesday, December 04th, 2018 at 07:00 UTC. We expect to complete the maintenance by Tuesday, December 04th, 2018 at 12:00 UTC.
Nov 6, 23:17 UTC
Maintenance on the Toronto data center will be performed on Monday, January 07th, 2019 at 12:00 UTC. We expect to complete the maintenance by Tuesday, January 08th, 2019 at 12:00 UTC.
Posted on Nov 7, 10:35 UTC
Maintenance on the San Jose data center will be performed on Sunday, January 13th, 2019 at 12:00 UTC. We expect to complete the maintenance by Sunday, January 13th, 2019 at 16:00 UTC.
Posted on Nov 14, 05:30 UTC
Past Incidents
Nov 17, 2018

No incidents reported today.

Nov 16, 2018
Resolved - Service level in the New Delhi data center is normal.
Nov 16, 20:10 UTC
Identified - We have identified that an upstream service provider is experiencing network issues causing latency in the New Delhi data center.
Nov 16, 09:56 UTC
Resolved - The connectivity issue has been resolved. Service level in the Moscow data center is returning to normal.
Nov 16, 16:32 UTC
Monitoring - The service has been restored and functionality is being monitored.
Nov 16, 14:18 UTC
Identified - We have identified intermittent connectivity issues in the Moscow data center.
Nov 16, 14:00 UTC
Investigating - We are investigating possible intermittent connectivity issues in the Moscow data center.
Nov 16, 13:28 UTC
Completed - Maintenance on the Los Angeles data center has been cancelled.
Nov 16, 05:04 UTC
Scheduled - Maintenance on the Los Angeles data center will be performed on Tuesday, December 18th, 2018 at 13:00 UTC. We expect to complete the maintenance by Tuesday, December 18th, 2018 at 15:00 UTC.
Nov 16, 04:51 UTC
Nov 15, 2018
Completed - Maintenance on the Melbourne data center has been completed.
Nov 15, 22:12 UTC
Update - Maintenance on the Melbourne data center has been extended to Thursday, November 15th, 2018 at 23:00
Nov 15, 20:17 UTC
Update - Maintenance on the Melbourne data center has been extended to Thursday, November 15th, 2018 at 21:00 UTC.
Nov 15, 18:54 UTC
In progress - Maintenance on the Melbourne data center has started. Network traffic has been diverted to an alternate regional data center.
Nov 15, 15:00 UTC
Scheduled - Maintenance on the Melbourne data center will be performed on Thursday, November 15th, 2018 at 15:00 UTC.
We expect to complete the maintenance by Thursday, November 15th, 2018 at 19:00 UTC.
Oct 22, 13:29 UTC
Resolved - The connectivity issue has been resolved. Service level in the Los Angeles data center is returning to normal.
Nov 15, 08:49 UTC
Monitoring - The service has been restored and functionality is being monitored.
Nov 15, 08:20 UTC
Identified - Our networking engineers are investigating the issue. Traffic is being rerouted to alternative Data Center.
Nov 15, 07:54 UTC
Investigating - We are investigating possible intermittent connectivity issues in the Los Angeles data center.
Nov 15, 07:22 UTC
Nov 14, 2018
Resolved - The connectivity issue has been resolved. Service level in the San Jose data center is returning to normal.
Nov 14, 11:34 UTC
Monitoring - The service has been restored and functionality is being monitored.
Nov 14, 09:27 UTC
Update - Our relevant department teams are still investigating the issue.
Nov 14, 05:09 UTC
Identified - We have identified intermittent connectivity issues in the San Jose data center.
Nov 14, 03:05 UTC
Investigating - We are investigating possible intermittent connectivity issues in the San Jose data center.
Nov 14, 01:39 UTC
Resolved - The connectivity issue has been resolved. Service level in the Auckland data center is returning to normal.
Nov 14, 00:50 UTC
Monitoring - The service has been restored and functionality is being monitored.
Nov 14, 00:40 UTC
Identified - We have identified intermittent connectivity issues in the Auckland data center.
Nov 13, 23:31 UTC
Investigating - We are investigating possible intermittent connectivity issues in the Auckland data center.
Nov 13, 22:17 UTC
Nov 13, 2018
Completed - Maintenance on the Atlanta data center has been completed.
Nov 13, 15:00 UTC
Update - Maintenance on the Atlanta data center has been extended to Tuesday, November 13th, 2018 at 15:00 UTC.
Nov 13, 13:13 UTC
Update - Maintenance on the Atlanta data center has been extended to Tuesday, November 13th, 2018 at 14:00 UTC.
Nov 13, 10:44 UTC
In progress - Maintenance on the Atlanta data center has started. Network traffic has been diverted to an alternate regional data center
Nov 13, 08:05 UTC
Scheduled - Maintenance on the Atlanta data center will be performed on Tuesday, November 13th, 2018 at 08:00 UTC. We expect to complete the maintenance by Tuesday, November 13th, 2018 at 11:00 UTC.
Oct 24, 09:17 UTC
Resolved - Service level in the China region is back to normal.
Nov 13, 10:15 UTC
Identified - We have identified intermittent connectivity issues in the China region. Some clients may be experiencing latency or packet loss for traffic coming from China. All other systems are functioning normally.
Nov 13, 08:52 UTC
Nov 12, 2018

No incidents reported.

Nov 11, 2018
Resolved - The connectivity issue has been resolved. Service level in the Toronto data center is returning to normal.
Nov 11, 08:24 UTC
Monitoring - The service has been restored and functionality is being monitored.
Nov 11, 07:36 UTC
Identified - We have identified intermittent connectivity issues in the Toronto data center.
Nov 11, 07:25 UTC
Investigating - We are investigating possible intermittent connectivity issues in the Toronto data center.
Nov 11, 06:53 UTC
Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - The connectivity issue has been resolved. Service level in the Auckland is back to normal.
Nov 9, 23:42 UTC
Monitoring - The service has been restored and functionality is being monitored.
Nov 9, 20:00 UTC
Investigating - We are investigating possible intermittent connectivity issues in the Auckland data center. Traffic is being rerouted to alternative Data Center.
Nov 9, 17:57 UTC
Nov 8, 2018
Completed - Maintenance on the Vancouver data center has been completed.
Nov 8, 13:46 UTC
Update - Maintenance on the Vancouver data center has been extended to 14:00 UTC.
Nov 8, 11:43 UTC
In progress - Maintenance on the Vancouver data center has started. Network traffic has been diverted to an alternate regional data center.
Nov 8, 08:30 UTC
Update - Maintenance on the Vancouver data center was re-scheduled to Thursday, November 8th, 2018 at 08:30 UTC.
We expect to complete the maintenance by Thursday, November 8th, 2018 at 12:00 UTC.
Nov 8, 08:05 UTC
Scheduled - Maintenance on the Vancouver data center will be performed on Thursday, November 8th, 2018 at 08:00 UTC.
We expect to complete the maintenance by Thursday, November 8th, 2018 at 11:00 UTC.
Oct 17, 15:39 UTC
Nov 7, 2018

No incidents reported.

Nov 6, 2018
Completed - Maintenance on the Seoul data center has been completed.
Nov 6, 22:58 UTC
Update - Maintenance on the Seoul data center has been extended to Tuesday, November 6th, 2018 at 23:00 UTC.
Nov 6, 20:36 UTC
In progress - Maintenance on the Seoul data center has started. Network traffic has been diverted to an alternate regional data center.
Nov 6, 18:00 UTC
Scheduled - Maintenance on the Seoul data center will be performed on Tuesday, November 6th, 2018 at 18:00 UTC.
We expect to complete the maintenance by Tuesday, November 6th, 2018 at 21:00 UTC.
Oct 17, 15:37 UTC
Nov 5, 2018
Resolved - The traffic dashboard is fully operational and updated.
Nov 5, 13:29 UTC
Identified - We have identified processing issues that may be causing data to be missing on the traffic dashboard in the Management Console. The Incapsula engineering team is working on a solution. All other dashboards are operational.
Nov 5, 10:20 UTC
Completed - The Copenhagen DC deployment has been completed.
Nov 5, 11:00 UTC
In progress - Incapsula added a new POP to its network. The Copenhagen DC will be fully operational and in service today, Monday, November 5th.
Nov 5, 10:00 UTC
Scheduled - Imperva is adding a new POP to its Incapsula network. We will start diverting traffic to it tomorrow. Copenhagen DC will be fully operational by Monday, November 5th.
Nov 4, 19:09 UTC
Nov 4, 2018
Completed - Maintenance on the Zurich data center has been completed.
Nov 4, 15:53 UTC
In progress - Maintenance on the Zurich data center has started. Network traffic has been diverted to an alternate regional data center.
Nov 4, 11:30 UTC
Scheduled - Maintenance on the Zurich data center will be performed on Sunday, November 4th, 2018 at 11:30 UTC.
We expect to complete the maintenance by Sunday, November 4th, 2018 at 16:00 UTC.
Oct 17, 14:08 UTC
Completed - The maintenance on the Stockholm has been completed.
Nov 4, 12:06 UTC
Update - Maintenance on the Stockholm data center has been extended to 13:30 UTC.
Nov 4, 10:15 UTC
Update - Maintenance on the Stockholm data center has been extended to 10:30 UTC.
Nov 4, 09:20 UTC
In progress - Maintenance on the Stockholm data center has started. Network traffic has been diverted to an alternate regional data center.
Nov 4, 06:00 UTC
Scheduled - Maintenance on the Stockholm data center will be performed on Sunday, November 4th, 2018 at 06:00 UTC.
We expect to complete the maintenance by Sunday, November 4th, 2018 at 09:30 UTC.
Oct 17, 14:04 UTC
Nov 3, 2018

No incidents reported.