All Systems Operational
Incapsula support - ticketing and phone systems   ? Operational
Incapsula server API   Operational
Incapsula Management Console   ? Operational
North America Operational
Atlanta, GA   Operational
Dallas, TX   Operational
Ashburn, VA   Operational
Los Angeles, CA   Operational
Miami, FL   Operational
Newark, NJ   Operational
Chicago, IL   Operational
Seattle, WA   Operational
San Jose, CA   Operational
Toronto, Canada   Operational
Vancouver, Canada   Operational
EMEA ? Operational
Amsterdam, The Netherlands   Operational
Paris, France   Operational
Frankfurt, Germany   Operational
London, United Kingdom   Operational
Tel-Aviv, Israel   Operational
Stockholm, Sweden   Operational
Zurich, Switzerland   Operational
Madrid, Spain   Operational
Warsaw, Poland   Operational
Milan, Italy   Operational
Moscow, Russia   Operational
Dubai, United Arab Emirates   Operational
Johannesburg, South Africa   Operational
APAC Operational
Hong Kong   Operational
Singapore   Operational
Tokyo, Japan   Operational
Osaka, Japan   Operational
Taipei, Taiwan   Operational
Mumbai, India   Operational
New Delhi, India   Operational
Melbourne, Australia   Operational
Sydney, Australia   Operational
Auckland, New Zealand   Operational
Seoul, South Korea   Operational
Bangkok, Thailand   Operational
South America Operational
São Paulo, Brazil   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance on the Tel Aviv data center will be performed on Sunday, February 25th, 2018 at 09:00 UTC. We expect to complete the maintenance by Sunday, February 25th, 2018 at 15:00 UTC.
Posted on Feb 14, 20:21 UTC
Maintenance on the Seattle data center will be performed on Saturday, March 10th, 2018 at 06:00 UTC. We expect to complete the maintenance by Saturday, March 10th, 2018 at 18:00 UTC.
Posted on Feb 5, 23:34 UTC
Maintenance on the Sydney data center will be performed on Saturday, March 10th, 2018 at 19:00 UTC. We expect to complete the maintenance by Saturday, March 12th, 2018 at 19:00 UTC.
Posted on Feb 11, 16:33 UTC
Update - Maintenance on the Singapore data center has been rescheduled to Friday, March 23rd, 2018 at 19:00 UTC. We expect to complete the maintenance by Friday, March 23rd, 2018 at 23:00 UTC
Feb 21, 22:20 UTC
Scheduled - Maintenance on the Singapore data center will be performed on Thursday, March 22nd, 2018 at 21:00 UTC. We expect to complete the maintenance by Friday, March 23rd, 2018 at 13:00 UTC.
Feb 20, 22:21 UTC
Past Incidents
Feb 23, 2018

No incidents reported today.

Feb 22, 2018
Completed - Maintenance on the Dubai data center was completed. Network traffic has been restored.
Feb 22, 05:15 UTC
Update - Maintenance on the Dubai data center has been extended to 05:30 UTC.
Feb 22, 04:19 UTC
In progress - Maintenance on the Dubai data center has started. Network traffic has been diverted to an alternate regional data center. We expect the Dubai data center will be available by Wednesday, February 22nd, 2018 at 05:00 UTC.
Feb 21, 20:29 UTC
Scheduled - Maintenance on the Dubai data center will be performed on Wednesday, February 21st, 2018 at 21:00 UTC. We expect to complete the maintenance by Wednesday, February 22nd, 2018 at 05:00 UTC.
Feb 21, 06:52 UTC
Feb 20, 2018
Completed - The maintenance on the Hong Kong Data Center has been concluded.
Feb 20, 14:01 UTC
Update - Maintenance on the Hong Kong data center has started.
Maintenance will be performed daily until February 20th between 01:00 UTC - 14:00 UTC.
Feb 20, 01:00 UTC
Update - Maintenance on the Hong Kong data center has been concluded for today. The maintenance will continue on February 20th between 01:00 - 14:00 UTC.
Feb 19, 14:00 UTC
Update - Maintenance on the Hong Kong data center has started.
Maintenance will be performed daily until February 20th between 01:00 UTC - 14:00 UTC
Feb 19, 01:00 UTC
Update - Maintenance on the Hong Kong data center has been concluded for today. The maintenance will continue on February 19th between 01:00 - 14:00 UTC.
Feb 18, 14:00 UTC
Update - Maintenance on the Hong Kong data center has started.
Maintenance will be performed daily until February 20th between 01:00 UTC - 14:00 UTC.
Feb 18, 01:00 UTC
Update - Maintenance on the Hong Kong data center has been concluded for today. The maintenance will continue on February 18th between 01:00 - 14:00 UTC.
Feb 17, 14:00 UTC
Update - Maintenance on the Hong Kong data center has started.
Maintenance will be performed daily until February 20th between 01:00 UTC - 14:00 UTC.
Feb 17, 01:00 UTC
Update - Maintenance on the Hong Kong data center has been concluded for today. The maintenance will continue on February 17th between 01:00 - 14:00 UTC.
Feb 16, 14:06 UTC
Update - Maintenance on the Hong Kong data center has started.
Maintenance will be performed daily until February 20th between 01:00 UTC - 14:00 UTC.
Feb 16, 01:00 UTC
Update - Maintenance on the Hong Kong data center has been concluded for today. The maintenance will continue on February 16th between 01:00 - 14:00 UTC.
Feb 15, 13:52 UTC
Update - Maintenance on the Hong Kong data center has started.
Maintenance will be performed daily until February 20th between 01:00 UTC - 14:00 UTC.
Feb 15, 01:00 UTC
Update - Maintenance on the Hong Kong data center has been concluded for today. The maintenance will continue on February 15th between 01:00 - 14:00 UTC.
Feb 14, 18:47 UTC
Update - Maintenance on the Hong Kong data center has been extended to 20:00 UTC
Feb 14, 18:00 UTC
Update - Maintenance on the Hong Kong data center has been extended to 18:00 UTC.
Feb 14, 16:59 UTC
Update - Maintenance on the Hong Kong data center has been extended to 17:00 UTC.
Feb 14, 13:57 UTC
Update - Maintenance on the Hong Kong data center has started.
Maintenance will be performed daily until February 20th between 01:00 UTC - 14:00 UTC.
Impact on Infrastructure Protection Customers Is expected today between 1:00 UTC – 14:00 UTC, traffic should not be advertised during that time-frame. No impact is expected on other Incapsula services.
Feb 14, 01:00 UTC
Update - Maintenance on the Hong Kong data center has been concluded for today. The maintenance will continue on February 14th between 01:00 - 14:00 UTC.
Feb 13, 13:28 UTC
In progress - Maintenance on the Hong Kong data center has started.
Maintenance will be performed daily until February 20th between 01:00 UTC - 14:00 UTC.
Impact on Infrastructure Protection Customers Is expected during February 14th 1:00 UTC – 14:00 UTC, traffic should not be advertised during that time-frame. No impact is expected on other Incapsula services.
Feb 13, 01:00 UTC
Scheduled - Maintenance on the Hong Kong data center will be performed from February 13th till February 20th daily between 01:00 UTC - 14:00 UTC.
Impact on Infrastructure Protection Customers Is expected during February 14th 1:00 UTC – 14:00 UTC, traffic should not be advertised during that time-frame. No impact is expected on other Incapsula services.
Jan 16, 12:20 UTC
Feb 18, 2018
Completed - Maintenance on the Moscow data center was completed. Network traffic has been restored.
Feb 18, 09:51 UTC
Update - Maintenance on the Moscow data center was completed. Network traffic has been restored.
Feb 18, 09:50 UTC
Update - Maintenance on the Moscow data center has been extended to 10:00 UTC.
Feb 18, 08:50 UTC
In progress - Maintenance on the  Moscow data center has started. Network traffic has been diverted to an alternate regional data center. We expect the Moscow data center will be available by Sunday, February 18th, 2018 at 09:00 UTC.
Feb 18, 08:00 UTC
Scheduled - Maintenance on the Moscow data center's facility will be performed on Sunday, February 18th, 2018, at 08:00 UTC.
We expect to complete the maintenance by Sunday, February 18th, 2018, at 09:00 UTC.
Feb 14, 13:31 UTC
Completed - The maintenance on the Auckland Data Center has been canceled.
Feb 18, 07:41 UTC
Scheduled - Maintenance on the Auckland data center will be performed on Sunday, February 18th, 2018 at 09:00 UTC. We expect to complete the maintenance by Sunday, February 18th, 2018 at 14:00 UTC.
Jan 15, 14:49 UTC
Feb 15, 2018
Resolved - Sites availability which are using protocols lower than TLS 1.2 issue was fixed and service is fully operational.
Feb 15, 01:26 UTC
Identified - We identified the cause for functionality issue affecting sites availability which are using protocols lower than TLS 1.2 . The Incapsula engineering team is working on a solution.
Feb 15, 00:32 UTC
Investigating - We are investigating a possible functionality issue affecting sites availability which are using protocols lower than TLS 1.2
Feb 14, 23:35 UTC
Feb 12, 2018

No incidents reported.

Feb 11, 2018
Completed - Maintenance on the Stockholm data center was completed. Network traffic has been restored.
Feb 11, 18:59 UTC
Update - Maintenance on the Stockholm data center has been extended to 19:00 UTC.
Feb 11, 14:22 UTC
Update - Maintenance on the Stockholm data center has been extended to 15:00 UTC.
Feb 11, 11:07 UTC
In progress - Maintenance on the Stockholm data center has started. Network traffic has been diverted to an alternate regional data center. We expect the Stockholm data center will be available by Sunday, February 11, 2018 at 12:00 UTC
Feb 11, 09:00 UTC
Update - Maintenance on the Stockholm data center has been rescheduled to Sunday, February 11, 2018 at 09:00 UTC. We expect to complete the maintenance by Sunday, February 11, 2018 at 12:00 UTC.
Feb 2, 19:51 UTC
Scheduled - Maintenance on the Stockholm data center will be performed on Sunday, February 4th, 2018, at 09:00 UTC.
We expect to complete the maintenance by Sunday, February 4th, 2018, at 12:00 UTC.
Jan 28, 09:11 UTC
Feb 10, 2018
Resolved - Service level in the Melbourne data center is normal.
Feb 10, 15:21 UTC
Monitoring - The service has been restored and functionality is being monitored.
Feb 10, 14:28 UTC
Investigating - We are investigating possible intermittent connectivity issues in the Melbourne data center.
Feb 10, 14:10 UTC
Feb 9, 2018

No incidents reported.