In progress - Maintenance on the  Atlanta data center has started. Network traffic has been diverted to an alternate regional data center. We expect to complete the maintenance by Tuesday, August 22, 2017 at 13:30 UTC.
Aug 19, 13:31 UTC
Update - Maintenance on the Atlanta data center will be performed on Saturday, August 19, 2017 at 13:30 UTC. We expect to complete the maintenance by Tuesday, August 22, 2017 at 13:30 UTC.
Scheduled - Maintenance on the Atlanta data center will be performed on Monday, August 14, 2017 at 13:30 UTC. We expect to complete the maintenance by Thursday, August 17, 2017 at 13:30 UTC.
Incapsula server API Operational
Incapsula Management Console ? Operational
North America Operational
Atlanta, GA Operational
Dallas, TX Operational
Ashburn, VA Operational
Los Angeles, CA Operational
Miami, FL Operational
Newark, NJ Operational
Chicago, IL Operational
Seattle, WA Operational
San Jose, CA Operational
Toronto, Canada Operational
Vancouver, Canada Operational
Europe Operational
Amsterdam, The Netherlands Operational
Paris, France Operational
Frankfurt, Germany Operational
London, United Kingdom Operational
Tel-Aviv, Israel Operational
Stockholm, Sweden Operational
Zurich, Switzerland Operational
Madrid, Spain Operational
Warsaw, Poland Operational
Milan, Italy Operational
Moscow, Russia Operational
APAC Operational
Auckland, New Zealand Operational
Hong Kong Operational
Singapore Operational
Sydney, Australia Operational
Tokyo, Japan Operational
Melbourne, Australia Operational
Osaka, Japan Operational
Mumbai, India Operational
New Delhi, India Operational
South America Operational
São Paulo, Brazil Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Maintenance on the São Paulo data center will be performed on Saturday, August 26, 2017, 13:00 UTC.
We expect to complete the maintenance by Monday, August 28, 2017, 13:00 UTC.
Aug 3, 12:29 UTC
Scheduled - Maintenance on the São Paulo data center will be performed on Thursday, August 3, 2017, 13:00 UTC.
We expect to complete the maintenance by Saturday, August 5, 2017, 13:00 UTC.
Jul 10, 15:44 UTC
Maintenance on the Incapsula Management Console will be performed on August 27th, 2017 starting at 5:00 UTC.
We expect to complete the maintenance by August 27th at 14:00 UTC. During this time the management console web application and API will be intermittently unavailable
Posted on Aug 21, 14:35 UTC
Maintenance on the Los Angeles data center will be performed on Thursday, September 07, 2017 at 08:00 UTC. We expect to complete the maintenance by Thursday, September 07, 2017 at 10:00 UTC.
Posted on Aug 8, 07:15 UTC
Update - Maintenance on the Ashburn data center has been rescheduled from August 19, 2017, to September 16, 2017, at 13:00 UTC. We expect to complete the maintenance by Monday, September 18, 2017, 13:00 UTC.
Aug 19, 12:39 UTC
Scheduled - Maintenance on the Ashburn data center has been rescheduled from July 25, 2017 to August 19, 2017 at 13:00 UTC. We expect to complete the maintenance by Monday, August 21, 2017, 13:00 UTC.
Jul 25, 11:18 UTC
Past Incidents
Aug 21, 2017

No incidents reported today.

Aug 20, 2017
Completed - Maintenance on the Tokyo data center was completed. Network traffic has been restored.
Aug 20, 14:09 UTC
Update - Maintenance on the Tokyo data center has been extended to 14:00 UTC.
Aug 20, 11:54 UTC
In progress - Maintenance on the Tokyo data center has started. Network traffic has been diverted to an alternate regional data center.
We expect to complete the maintenance by Sunday, August 20, 2017, at 12:00 UTC.
Aug 20, 08:00 UTC
Scheduled - Maintenance on the Tokyo data center will be performed on Sunday, August 20, 2017, at 08:00 UTC. We expect to complete the maintenance by Sunday, August 20, 2017, at 12:00 UTC.
Jul 19, 19:32 UTC
Aug 18, 2017

No incidents reported.

Aug 17, 2017
Completed - Maintenance on the New Delhi data center was completed. Network traffic has been restored.
Aug 17, 22:48 UTC
Update - Maintenance on the New Delhi data center has been extended to 23:00 UTC.
Aug 17, 20:54 UTC
Update - Maintenance on the New Delhi data center has been extended to 21:00 UTC.
Aug 17, 20:31 UTC
In progress - Maintenance on the New Delhi data center has started. Network traffic has been diverted to an alternate regional data center. We expect the New Delhi data center will be available by 20:30 UTC.
Aug 17, 18:19 UTC
Scheduled - Maintenance on the New Delhi data center will be performed on Wednesday, August 17, 2017 at 18:30 UTC. We expect to complete the maintenance by Wednesday, August 17, 2017 at 20:30 UTC.
Aug 17, 14:13 UTC
Aug 16, 2017

No incidents reported.

Aug 15, 2017
Completed - Maintenance on the Incapsula management console has been canceled.
Aug 15, 09:27 UTC
Scheduled - Maintenance on the Incapsula Management Console will be performed on August 20th, 2017 starting at 7:00 UTC.
We expect to complete the maintenance by August 20th at 14:00 UTC. During this time the management console web application and API will be intermittently unavailable.
Aug 13, 16:18 UTC
Aug 14, 2017
Resolved - The connectivity issues have been resolved. Service level is normal.
Aug 14, 07:33 UTC
Monitoring - The service has been restored and functionality is being monitored.
Aug 14, 07:21 UTC
Investigating - We are investigating possible connectivity issues in all Incapsula data centers.
Aug 14, 06:53 UTC
Aug 13, 2017
Completed - Maintenance on the Dallas data center was completed. Network traffic has been restored.
Aug 13, 15:41 UTC
Update - Maintenance on the Dallas data center has been extended to 16:00 UTC.
Aug 13, 12:26 UTC
Update - Maintenance on the Dallas data center has been extended to 16:00 UTC.
Aug 13, 12:23 UTC
In progress - Maintenance on the Dallas data center has started. Network traffic has been diverted to an alternate regional data center. We expect the Dallas data center will be available by Sunday, August 13th, at 13:00 UTC.
Aug 13, 06:59 UTC
Update - Maintenance on the Dallas data center will be performed on Sunday, August 13, 2017 at 07:00 UTC. We expect to complete the maintenance by Sunday, August 13, 2017 at 13:00 UTC
Aug 6, 14:20 UTC
Scheduled - Maintenance on the Dallas data center will be performed on Sunday, August 13, 2017 at 07:00 UTC. We expect to complete the maintenance by Sunday, August 13, 2017 at 10:00 UTC.
Jul 3, 09:21 UTC
Resolved - Service level in APAC Region is normal.
Aug 13, 12:11 UTC
Monitoring - Service level in the APAC region is returning to normal.
Aug 13, 12:07 UTC
Investigating - We are investigating possible increased latency in the APAC region of traffic originating from China mainland.
Aug 13, 11:55 UTC
Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017
Completed - Maintenance on the Seattle data center was completed. Network traffic has been restored.
Aug 7, 13:20 UTC
Update - Maintenance on the Seattle data center has been extended to 13:00 UTC
Aug 6, 11:48 UTC
Update - Maintenance on the Seattle data center has been extended to 12:00 UTC
Aug 6, 10:18 UTC
Update - Maintenance on the Seattle data center has been extended to 11:00 UTC.
Aug 6, 09:18 UTC
In progress - Maintenance on the  Seattle data center has started. Network traffic has been diverted to an alternate regional data center. We expect the Seattle  data center will be available by 10:00 UTC.
Aug 6, 06:56 UTC
Scheduled - Maintenance on the Seattle data center will be performed on Sunday, August 06, 2017 at 07:00 UTC. We expect to complete the maintenance by Sunday, August 06, 2017 at 10:00 UTC.
Jul 3, 09:18 UTC