Functionality Issue – Support ticketing system.
Incident Report for Imperva
Resolved
The Incapsula support ticketing system is fully functional.
Posted Jan 12, 2017 - 15:31 UTC
Investigating
We are investigating a possible functionality issue the Incapsula support ticketing system (Incapsula.zendesk.com).
Posted Jan 12, 2017 - 13:06 UTC
This incident affected: APAC PoPs (Auckland, New Zealand (AKL), Hong Kong (HKG), Melbourne, Australia (MEL), Osaka, Japan (OSK), Singapore (SIN), Sydney, Australia (SYD), Tokyo, Japan (TKO)), EMEA PoPs (Amsterdam, Netherlands (AMS), Frankfurt, Germany (FRA), London 1, UK (LON), Madrid, Spain (MAD), Milan, Italy (MXP), Paris, France (CDG), Stockholm, Sweden (STO), Tel Aviv, Israel (MED), Warsaw, Poland (WAR), Zurich, Switzerland (ZRH)), North American PoPs (Atlanta, GA (ATL), Ashburn, VA (IAD), Chicago 1, IL (ORD), Dallas, TX (DFW), Los Angeles, CA (LAX), Miami, FL (MIA), New York 1, NY (NYC), San Jose, CA (SJC), Seattle, WA (SEA), Toronto, Canada (TOR)), and LATAM PoPs (Sao Paulo 1, Brazil (GRU)).