Functionality Issue – Support ticketing system.
Incident Report for Imperva
Resolved
The Incapsula support ticketing system is fully functional.
Posted Mar 16, 2017 - 01:04 UTC
Identified
We have identified a functionality issue with the Incapsula support ticketing system (Incapsula.zendesk.com).
Posted Mar 15, 2017 - 19:38 UTC
This incident affected: APAC PoPs (Auckland, New Zealand (AKL), Hong Kong (HKG), Melbourne, Australia (MEL), Osaka, Japan (OSK), Singapore (SIN), Sydney, Australia (SYD), Tokyo, Japan (TKO)), EMEA PoPs (Amsterdam, Netherlands (AMS), Frankfurt, Germany (FRA), London 1, UK (LON), Madrid, Spain (MAD), Milan, Italy (MXP), Paris, France (CDG), Stockholm, Sweden (STO), Tel Aviv, Israel (MED), Warsaw, Poland (WAR), Zurich, Switzerland (ZRH)), North American PoPs (Atlanta, GA (ATL), Ashburn, VA (IAD), Chicago 1, IL (ORD), Dallas, TX (DFW), Los Angeles, CA (LAX), Miami, FL (MIA), New York 1, NY (NYC), San Jose, CA (SJC), Seattle, WA (SEA), Toronto, Canada (TOR)), and LATAM PoPs (Sao Paulo 1, Brazil (GRU)).